About Us
We are an independent charity that delivers FREE advice across Caerphilly, Blaenau Gwent and further afield
In life we can all face problems that are difficult to deal with. That is why Citizens Advice Caerphilly Blaenau Gwent is here. We believe nobody should face challenges without free, good quality, non-judgemental, independent advice.
Helping everyone find a way forward
As one of the largest Citizens Advice offices in the network, we are an independent charity that helps to improve the lives of people in Caerphilly, Blaenau Gwent and further afield.
We do this by offering the right advice, at the right time.
Anyone from Caerphilly and Blaenau Gwent can speak to an adviser by phone or webchat. You can also drop-in to see us at one of our community advice sessions. Our advisers can help with all sorts of problems. No issue is too big or too small. They can help if you have a problem with debt and money, benefits, housing, family, work, energy, consumer and so much more.
From time-to-time, advisers might need to refer you on to one of our specialist services or to another agency to help with your issue.
Our service is free, independent, impartial and confidential; it is non-judgmental, offering assistance to all. It is equally open to everyone who seeks or needs our help, regardless of age, class, race, religion, gender, disability or sexuality. Our aim is to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We help people find the right way forward – whoever they are, whatever their problem!