During Consumer Awareness Week we’ve been sharing lots of advice on what you can do if things went wrong when shopping for Christmas or during the January sales.

During Consumer Awareness Week (29th January to 2nd February) we’ve been sharing lots of advice on what you can do if things went wrong when shopping for Christmas or during the January sales.

Are you familiar with your rights and what options are available to you when trying to return a faulty good? When shopping online, what are some signs of scams you should look out for?

Our advice can help you be #ShopAware by explaining your consumer rights, what steps you can take and how you can protect yourself.

Check our consumer advice on our website.

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Need help?

Anyone from across Caerphilly and Blaenau Gwent can speak to one of our advisers at a community drop-in session, by telephone, email and in-person by appointment at our Bargoed office.

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Need help?

Anyone from across Caerphilly and Blaenau Gwent can speak to one of our advisers at a community drop-in session, by telephone, email and in-person by appointment at our Bargoed office.