Job Vacancy: Human Resources Manager

Line Manager: Resources Manager

Contract type: Permanent

Hours: 37

Salary: £45,000

Location: Our Bargoed office and Caerphilly Contact Centre (Hybrid working options may be available after a successful probationary period)

Closing date: 5pm on 14th October 2024

Please note: We reserve the right to close this vacancy prior to the date stated.

CACBG is looking for are an experienced Human Resources (HR) Manager who can oversee the HR functions, recruitment operations and strategies for our charity.

The successful candidate will have or will be working towards obtaining a Level 7 Chartered Institute of Personnel and Development (CIPD) qualification.

As Human Resources Manager you will have experience in planning, organising, supporting and improving human resources activities. You will have excellent leadership skills and be able to communicate effectively to direct and inspire staff to achieve their fullest potential.

In return, CACBG offer an attractive remuneration package with excellent benefits

• a generous annual leave package
• ongoing personal training and development
• 24/7 access to our Employee Assistance Programme, which offers a range of perks include discount shopping vouchers
• a workplace pension scheme
• Life Assurance cover
• a casual dress code
• eye care vouchers

Key duties and responsibilities

Policy and Process

• Keep relevant HR policies and processes under review and introduce efficiencies and automations as appropriate, especially with regards to PeopleHR (our HR management system)
• Advise managers on employment legislation and terms and conditions of employment as appropriate
• Ensure all HR policies are up-to-date and suggest introduction of new / updated policies as appropriate to ensure best practice
• Work with management team to develop our Wellbeing Strategy including our benefits package
• Ensure compliance with legislation, particularly around Data Protection

HR / People Support

• Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence and redundancy
• Provide HR policy and process support to managers and employees
• Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to managers on phased return
• Work with the Finance Team to ensure all employee variations and changes are captured accurately in the payroll build and submitted in a timely manner
• Be responsible for the preparation of quarterly and ad hoc HR reports, as required
• Ensure internal HR communications are well planned, coordinated, relevant, timely and adhere to CACBG’s values
• Make sure that CACBG’s values are utilised to strengthen the organisational culture
• Lead the equity, diversity and inclusion values and practices within CACBG

Recruitment

• With colleagues, develop and maintain the hiring process in CACBG ensuring that it is efficient and effective and encourages applicants
• Be responsible for the Team Tailor recruitment system, ensuring that it is kept up to date and that it is being used efficiently and correctly by managers
• Support managers in the recruitment of employees, including job descriptions, advertising and interviews

Employment Contracts

• Oversee preparation of contracts of employment prior to sign off by the appropriate manager
• Oversee all pre-employment checks, especially right to work documentation and references
• Ensure contracts of employment are reviewed on a regular basis and remain compliant with relevant legislation
• Carry out exit interviews for employees

Professional development

• Keep up to date with developments in employment legislation and HR best practice, sharing knowledge with the team to ensure compliance and continuous development and improvement
• Attend relevant internal and external meetings as agreed
• Prepare for and attend supervision sessions/ team meetings/ staff meetings as appropriate
• Identify your own training needs and agree with your line manager training and development activities to be undertaken

Note – No job description can be entirely comprehensive, and the post-holder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the post within the organisation.

You will be expected to carry out all duties in the context of and in compliance with CACBG’s Confidentiality, Equality & Diversity and Health & Safety policies.

Person specification

Technical Skills, Qualifications & Experience

• CIPD qualified at Level 7 (or working towards)
• Thorough knowledge of UK employment legislation and its application
• Experience of writing and introducing new policies and procedures, and getting buy in from stakeholders
• Experience of leading on recruitment
• Experience of using People HR or equivalent
• Well-developed IT skills, including confident use of Google Workplace or MS Office

HR / People Support

• Evidence of an ability to successfully build and manage relationships with stakeholders and colleagues
• Experience of managing complex employment issues
• Experience of developing and supporting line managers in HR issues

Organisational and Management

• Excellent organisational and time management skills are required
• Experience of line management
• Attention to detail is a key requirement
• Ability to originate, plan and lead HR related projects
• Calm under pressure, with confidence to set and meet deadlines

Communications

• Excellent verbal and written communication skills
• Able to demonstrate an ability to sell an idea or concept
• Experience of preparing and delivering presentations would be an advantage

Personal attributes

• Well-developed analytical and problem-solving skills
• The ability to maintain confidentiality and act with discretion and diplomacy
• Interpersonal skills with an ability to work with people at all levels, motivate others and change people’s attitudes when necessary
• High level of integrity and accountability
• An understanding of and commitment to equity, diversity and inclusion
• Ability to commit to and work within the aims, principles and policies of Citizens Advice, including those relating to professional conduct, confidentiality, data protection and intellectual property.
• In accordance with Citizens Advice national policy we may require the successful candidate to be DBS checked. However, a criminal record will not necessarily be a bar to your being able to take up the post.

If this is you, submit your CV and a cover letter telling us why you are interested in the role and clearly set out how you meet the person specification.

The closing date for applications is 5pm on 14th October 2024.

Please note: We reserve the right to close this vacancy prior to the date stated.

We reserve the right to close this vacancy prior to the date stated.

Apply here.