Advicelink Cymru is a Welsh Government funded service, designed to help people get information and support on topics such as welfare benefits, debt and money, work, education, housing, immigration and discrimination.

0800 702 2020

This service offers advice to people who are receiving care from the Aneurin Bevan University Health Board mental health service and need help with issues such as welfare benefits, debt, housing and more.

01633 227948

This service provides practical and impartial advice on how to solve consumer problems.

0808 223 1133

or talk to us online here

We provide free energy advice and can support people from Caerphilly and Blaenau Gwent who are struggling with their energy bills.

0800 702 2020

This is a free helpline for people struggling to afford the basics and need income maximisation and benefits advice, signposting to other specialist advice and how to access a food bank.

This service helps people from across the UK who are making a new Universal Credit claim.

08000 241 220

or talk to us online here

If you are hard of hearing, our British Sign Language (BSL) Video Relay Service can help you with the early stages of your Universal Credit claim.

More information can be found here.

This service offers tailored debt, benefits, housing and money management support to families and individuals who live in Caerphilly County Borough.

01443 878059

This service provides free, impartial guidance on taking money from pension pots to the over 50’s.

0808 138 3944

Delivered in partnership with our National Citizens Advice colleagues. The Witness Service provides free and independent support for both prosecution and defence witnesses in every criminal court in England and Wales.

Online referral form