The service "Schools Family Advice South Wales" covers Caerphilly and Blaenau Gwent. Some services only apply to certain counties/regions. Please contact us for more information.
Citizens Advice Caerphilly Blaenau Gwent (CACBG) are working with colleagues from our South East Wales offices to deliver the Schools Family Advice service.
Funded by the The Moondance Foundation our Schools Family Advice service provides help and support to those who have school-aged children.
How we can help
We can provide information and advice on lots of things, such as help with completing child DLA forms, benefits appeals, accessing food and fuel vouchers (if appropriate) and maximising your income.
Our team offers help with unexpected life events, like separation and divorce, issues with housing and landlords, problems at work, debts and much more.
Support is free, totally confidential and focuses on you. We don’t share information with the schools and other agencies unless you say we can.
Ways to Get Advice
There are lots of convenient ways to get advice.
In school - We work from a number of primary and secondary schools across Caerphilly and Blaenau Gwent. A full list can be found here. It is easy to make an appointment with us via our dedicated booking page. All you need to do is click on this link to find your school and scroll through to the next available date.
Telephone Appointment - visit our booking page and choose a date and time you want us to call you back.
Request a Call Back - Complete our short online form and a member of our team will contact you.
Virtual Drop-In - We also offer virtual advice sessions. You can find times and dates here.
Send an Email - If you have a question or would like advice, email schools@cacbg.org.uk and we will get back to you.
If you’re unsure which option is right for you, choose the one that feels easiest — and we’ll take it from there.
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