Community Drop-ins

We deliver advice from a range of community venues all across Caerphilly and Blaenau Gwent

Our Services

Anyone from Caerphilly and Blaenau Gwent can speak to an adviser in-person, by phone or webchat. Where necessary, they can refer you to one of our specialist services or another agency.

We have a team who can offer advice on benefits, debt, energy, work, housing, family and more.

Advicelink Cymru is a Welsh Government funded service, designed to help people get information and support on topics such as welfare benefits, debt and money, work, education, housing, immigration and discrimination.

We deliver a service funded by Aneurin Bevan University Health Board (ABUHB).

Part of the Welsh Government funded income maximisation campaign, advisers can carry out a full benefit check to help callers find out what benefits they may be entitled to and help them with making claims.

We work with the Communities for Work+ team in Blaenau Gwent to break down barriers and support people to return to work.

We deliver the Consumer Service across Wales and England providing practical and impartial advice on how to solve consumer problems.

We can offer family advice to people across Caerphilly and Blaenau Gwent who are not eligible for legal aid and don’t have legal representation.

Working with The Trussell Trust and Mind, we help people from across Wales and England who are struggling with making ends meet.

Funded by the Department of Work and Pensions, this service helps people from across the UK who are making a new Universal Credit claim.

Our Let’s Talk Money Service in partnership with Caerphilly County Borough Council offers tailored debt, benefits, housing and money management support to individuals and families.

Pension Wise is a service from Money Helper and backed by the UK Government. They offer free, impartial guidance on taking money from pension pots to the over 50’s.

The Private Rented Sector Debt Advice Helpline is a free, independent and confidential debt advice service funded by Welsh Government.

We receive funding from the Moondance Foundation and the National Grid to deliver advice on energy matters.

The Witness Service provides free and independent support for both prosecution and defence witnesses in every criminal court in Wales and England.


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