A new debt drop-in service has been launched by Citizens Advice Caerphilly Blaenau Gwent (CACBG). 

People who are struggling to manage their money can drop-in to see a Debt Adviser at our Bargoed and Risca offices or Brynmawr Medical Centre. Previously, those who have dropped into one of our general advice sessions for help with their finances were referred to our debt service for an appointment. Delivering debt specific drop-in sessions means that people who need our help can access the right support at the right time. 

Service Manager Keith Thorne said debt continues to be the second most common issue we deal with at CACBG.

He said: “More often than not, the people who come to us with debts can’t face opening letters from creditors and don’t understand how much is owed and to whom. Dropping in to see us is the first step to taking control of their money and improving their overall wellbeing. 

“The service is free and anyone who lives in Caerphilly and Blaenau Gwent can come to us for support.”

To receive support we ask that clients bring with them any creditor letters that they may have, bank statements for three months, information on their income and expenditure and proof of identity. 

Drop-ins are held at our Bargoed office, every Monday from 9.30 to 12.30, our Risca office, every Tuesday from 9.30 to 12.30 and Brynmawr Medical Centre, every Wednesday from 9.30 to 12.30.

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Need help?

Anyone from across Caerphilly and Blaenau Gwent can speak to one of our advisers at a community drop-in session, by telephone, email and in-person by appointment at our Bargoed office.

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Need help?

Anyone from across Caerphilly and Blaenau Gwent can speak to one of our advisers at a community drop-in session, by telephone, email and in-person by appointment at our Bargoed office.