Find all of our latest advice here.
Did you know that the energy price cap changed on 1st July?
Did you know that the energy price cap changed on 1st July?
Making sense of your payslip
I’ve just got my first payslip from a new job, I’m slightly embarrassed to say I don’t understand what all the different sections refer to. How do I know what each means and if it’s correct?
Not Sure Who Is Responsible For Repairs To A Rented Property? Read our advice.
Damp and mould is building up in our house as the weather gets colder. Our living room is the worst and there’s a strong smell, so we’ve stopped having friends round. We’re also concerned about our health. We’ve reported it to our landlord, but they haven’t done anything. With six months left on the occupation contract, we’re running out of options. What should we do?
Worried About An Increase In Your Council Tax Payments? Read our advice.
My council tax bill is coming out in March and I am dreading opening it as it always goes up. My income has stayed the same but everything else seems more expensive and I have hardly anything left over - how will I cope if my payments for this year go up?
What You Need To Know About ‘Buy Now Pay Later’
I’ve seen offers for ‘Buy Now Pay Later’ when I’m doing online shopping. It seems like a good way to spread the cost of some of the things I need to get for my family but how can I make sure I don’t get into debt?
Don’t Fall For Festive Scammers
I do most of my shopping online. I am always on the lookout for a bargain, especially with the festive season coming up but I’m worried about scammers. What should I look for, to avoid getting caught out?
Buying a Car
I need a new car for work but I can’t afford to buy a new one so I’ve been looking at second-hand options. I’ve heard so many horror stories about people buying cars that turn out to be faulty. I’m worried that I won’t know what to check, especially as I know very little about cars. How can I make sure I don’t buy a dud car?
School Uniforms Advice
My children are starting new schools in September, one is in primary school and the other secondary. Between uniforms, PE kit and knowing they’ll need to catch the bus each day the costs are adding up. I’m already pretty stretched, so I’m not sure how to cover these extra outgoings. Is there any help I can get?
Online Purchases Advice
I bought a pram for £400 online, but it never arrived. At checkout it said delivery would take 3-5 working days, but I never received any tracking information. I chased the seller and they said they’d speak to the delivery company, but now when I try to phone them my call goes straight to voicemail. I’ve had no response to emails either. The website I bought it through looked legitimate but now I’ve seen people posting on review sites about products that never arrived and some are saying this is a bogus seller. Have I been scammed and if so, what can I do?
Package Holiday Advice
We’ve booked a package holiday to Spain. It’s our first time booking this sort of getaway, and a friend recently had a terrible experience when things went wrong on a similar trip. What sort of help is available if something does go wrong?
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